Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. The front desk is one of the best resources for guest information and communication. Post now on job boards. Because of the Commute Filter, your results are limited. The receptionist is also the hotel’s face. Read our in-depth report. Sign up for jargon-free hiring resources. It’s through the front desk that all veins pulse: housekeeping, sales, reservations, etc. Start a free Workable trial and post your ad on the most popular job boards today. Front Desk Representative job profile You can create interest and encourage job seekers to keep reading by describing the expected working conditions or requirements such as flexible schedules, weekend work, and overtime opportunities. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Front Desk Representative job description, Front Desk Representative interview questions, How to Hire: 5+1 tips for hospitality recruiting, Performing all check-in and check-out tasks, Informing customers about payment methods and verifying their credit card data, Inform customers about payment methods and verify their credit card data, Register guests collecting necessary information (like contact details and exact dates of their stay), Welcome guests upon their arrival and assign rooms, Provide information about our hotel, available rooms, rates and amenities, Respond to clients’ complaints in a timely and professional manner, Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, Upsell additional facilities and services, when appropriate, Maintain updated records of bookings and payments, Work experience as a Hotel Front Desk Agent, Receptionist or similar role, Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS, Understanding of how travel planning websites operate, like Booking and TripAdvisor, Excellent communication and organizational skills. They are usually the first people you see when you work into a hotel – five stars or not. Hotel Front Desk Job Description Template. Registers guests and manages the rooming chart. They essentially check guests in and out, make room reservations and … This makes you the person they will turn to for help, which is why you need to be clued up on all the goings-on in and around the resort. An executive chef is a managerial role that involves a lot of work behind the scenes … Provides pre-arrival support for guests arriving on packages. Get clear explanations of the most common HR terms. The job description is an important part of the hiring process that attracts the most interested and qualified candidates for a position. Hotel Front Desk Agent Job Description The hotel front desk agents are employed in hotels and are often the first people to greet incoming guests. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Remote work, technology, and engagement are hot topics in the New World of Work. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Start a free Workable trial and post your ad on the most popular job boards today. Ascertains their lodging, purchasing needs. The hotel supervisor, or front office supervisor, oversees front office operations, helping coordinate guest arrivals and departures. POSITION TITLE: FRONT DESK AGENT / ASSISTANT. Make sure you nail your next hire with Monster job ads. Put together the perfect job description? Job Descriptions of Hotel Front Office Personnel Job Title : Hotel Front Office Manager. Americas: +1 857 990 9675 7,599,930 B1; 7,827,125 and 7,836,060. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. Patents No. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. Choose the Best Format for Your Front Desk Resume. The hotel front desk agent is often the first person to interact with guests, providing exceptional customer service. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. Front desk managers are primarily employed in the hospitality industry and should not be confused with front office managers who are employed in any number of industries. Read the minds of our team of HR writers. Monitors lobby and check-in activity to determine room flow. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. Use this Hotel Front Desk Agent job description template when hiring employees for your hotel, bed & breakfast or resort. According to the Bureau of Labor Statistics, hotel front desk clerks earned a median income of $19,930 per year as of May 2010. Hiring Front Desk Representative job description Post this Front Desk Representative job description job ad to 18+ free job boards with one submission. You must be personable and have outstanding interpersonal communication skills. Other common job titles include guest relations associate or front office agent. The Front Desk Agent will assist guests with inquiries, problems and complaints. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. U.S. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. Hiring Hotel Front Desk Agent job description Post this Hotel Front Desk Agent job description job ad to 18+ free job boards with one submission. Get clear, concise, up-to-date advice with our practical, step-by-step guides. Learn more about the features available and how they make each recruiting task easier. Note that many front desk clerks only work on a part time basis. Acts as the site liaison for the services and sales center. Job Summary The Elk Neck Beach Resort is currently recruiting a hotel front desk agent for our reservations department. What Does a Front Desk Receptionist Do? Remote work, technology, and engagement are hot topics in the New World of Work. Similar job titles include Hotel Receptionist and Guest Relations Officer. It makes use of the parameter of labor depth to figure out the distinct traits of a carrier. For every hiring challenge, Workable has a solution. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. Start a free Workable trial and post your ad on the most popular The position of front desk manager entails managing the reception area, coordinating all front desk … With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. The general term will optimise your job title to show up in a general search for jobs of the same nature. Hotel Front Desk Receptionist job title. Plus, you’ll get access to Monster Studios, our video job ad platform, at no extra charge. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Determinate's a guest's reservation status and identifies how long the guest will stay. ️ Check out our Complete List (500+) of Job Description Templates!. Americas: +1 857 990 9675 Also, be sure to highlight any special benefits that you offer such as uniforms provided, food and beverages provided during shifts, and employee discounts. This front desk agent job description sample can help you create a posting that will attract the best candidates to represent your business. Education, Experience, and Licensing Requirements: [Call to Action] Job ads that conclude with a compelling call to action tend to get the most responses. Point of contact with guests, managing reservations and providing information about rooms, and providing about. Available and how they make each recruiting task easier, service-oriented front desk agent will assist guests with,! Desired skills for your open position interact with guests and handles all stages the. 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